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The Insider Podcast is dedicated to the art of conversation. In each episode, host Martin Green will sit down with a special guest to explore aspects of the multi trillion dollar global experience economy, which has been Glion’s academic focus for more than six decades. Guests can be CEOs, entrepreneurs, visionary thinkers, industry commentators and academics. They’ll be drawn from hospitality, luxury, wellness and anywhere else we find insights and inspiration. The only requirement for our guests is to talk freely about their area of expertise, their professional lives, and any other topics that these candid conversations bring up. The Insider Podcast is a production of Glion Institute of Higher Education – www.glion.edu
Episodes
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“We mistakenly think we're in the service business; we're in the hospitality business. Wrong. We are in the retail business.”
When Bashar Wali opens up about the hospitality industry, it pays to listen.
Insider Podcast host Martin Green did just that, when he had the pleasure of Bashar’s company in London a few weeks back. And now you have the chance to explore the mind of a true hospitality original, in our most fearless and fun episode yet!
Challenge your preconceptions, see the guest experience from a different angle, and discover Bashar’s “neurotic” and notorious approach to hotel stays…
Don’t forget to check out the first six episodes of The Insider Podcast, which you can find on the same platforms as this one.
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